Please contact us through our contact page with your order number and reason for return. Our policy lasts for 14 days after a customer has received their order.
We will normally process a refund within 2 working days of the returned items reaching us, although the Directive allows us up to 30 days. Please note that the refund may take several days between us authorising the payment and it showing on your card account.
You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.
We are unable to accept the return of goods that have been used due to health and safety.Unless faulty, we can only accept the return of goods in "as new" condition. Worn, used or damaged goods will not be refunded.
Returns delivery address:-
UNITS 17 & 18,
BARRS FOLD ROAD
WINGATES INDUSTRIAL ESTATE,
Bolton BL5 3XP